Contact Us | AtelierMosaics
Contact AtelierMosaics
We're here to help with any questions about your order, photo upload, delivery, or anything else.
Email us
We aim to respond to all enquiries within 24 hours on business days.
Common questions
Looking for a quick answer? Our FAQ page covers the most common questions about ordering, photo requirements, delivery times, and formats.
About your order
- Sending your photos: After checkout you'll receive upload instructions by email. You can share photos via Google Drive, iCloud, Dropbox, Shutterfly, or directly by email.
- Your digital preview: We send a full digital preview before printing anything. You can request adjustments at this stage.
- Delivery times: Digital File 2-3 business days, Photo Print 10-12 days, Canvas / Acrylic / Framed 12-14 days — all from when we receive your photos.
Urgent orders
Working to a tight deadline? Let us know in your order notes or email us directly and we'll do our best to help.
Email: support@ateliermosaics.com