Contact Us | AtelierMosaics

Contact AtelierMosaics

We're here to help with any questions about your order, photo upload, delivery, or anything else.

Email us

support@ateliermosaics.com

We aim to respond to all enquiries within 24 hours on business days.

Common questions

Looking for a quick answer? Our FAQ page covers the most common questions about ordering, photo requirements, delivery times, and formats.

About your order

• Sending your photos: After checkout you'll receive upload instructions by email. You can share photos via Google Drive, iCloud, Dropbox, Shutterfly, or directly by email.
• Your digital preview: We send a full digital preview before printing anything. You can request adjustments at this stage.
• Delivery times: Digital File 2-3 business days, Photo Print 10-12 days, Canvas / Acrylic / Framed 12-14 days — all from when we receive your photos.

Urgent orders

Working to a tight deadline? Let us know in your order notes or email us directly and we'll do our best to help.

Email: support@ateliermosaics.com