HOW IT WORKS

 

ABOUT US

Welcome to our shop! We are a husband and wife team who run a small business making personalized and custom designs.

We’re Seva & Halyna and we’ve been handcrafting custom Photo Mosaic since 2017. Our love for what we create is the foundation of our business and that is reflected in our quality products and customer service. The best part about our job is that the art we create is meaningful not only to us but even more so to our customers.

Creating art that brings joy to people is such a great feeling. We think our personalized Mosaics are more than just something to decorate your home with. They are a way to celebrate the joyous moments in life. Whether it's a wedding, new baby, anniversary, or good times with your bestie; we want to help you speak your heart with something truly unique.

We cannot wait to start working with you to create something truly amazing :)

 

HOW TO ORDER PHOTOMOSAIC

STEP 1: CHOOSE YOUR MAIN PICTURE
The main photo is the photo that is composed of all the small photos. Choose a simple one for the best result.
Tips: Make sure the main photo is of good quality. Select a photo with very few details and which is not zoomed out too far. An example of a good main photo is a close-up picture.

STEP 2: CHOOSE YOUR SMALL PICTURES
These photos will be used to recreate the main photo. Choose as many as possible for the best result. 
Tips: Choose a minimum of 200 photos

STEP 3: UPLOAD AND SEND PICTURES
Upload all the pictures to Dropbox, Google Drive, or transfer.pcloud.com and send me the shareable link. Also, you can send a link to your social account and photos will be downloaded from there. Just please make sure your social page is open to the public so we will be able to download photos.
Tips: The easiest way to share your photos with us is sending a link to an Instagram or Facebook account, but you always can send us a shareable link to your photos in Dropbox, Google Drive, or transfer.pcloud.com to our e-mail - support@ateliermosaics.com 

STEP 4: APPROVAL
Once the Mosaic is created we will send it to you for approval, prior to printing it.

STEP 5: Printing and Shipping
It takes 2-10 days to create a Mosaic for you, but please do not forget to add a few more days for shipping if you are going to order Printed or Framed Mosaic. Digital File - No physical product will be sent, you will get a JPG file attached in an e-mail message.

DIGITAL - 2-3 days after receiving photos from you.
PRINT - 3-5 days + 3-6-days FREE shipping within the US/CANADA
FRAME - 6-8 days + 3-6-days FREE shipping within the US/CANADA
CANVAS - 8-9 days + 3-6-days FREE shipping within the US/CANADA

Shipping to any other country can vary depending on the products ordered and the shipping destination. However, you always can order digital file which will be sent to your email, and print in the nearest photo studio.
*(after receiving the photos)
*(shipping by priority mail 4-6 day depends on your address)

Have more questions? Please send us a message to support@areliermosaics.com, we will be happy to answer any questions you have.

 

 

HOW TO UPLOAD PHOTOS

 

SHARE FILES FROM GOOGLE DRIVE TO EMAIL: SUPPORT@ATELIERMOSAICS.COM


Sharing a Folder
We suggest creating a shared folder. Then every item placed in this folder will automatically be shared with the group. 
"Create a folder"
Go to drive.google.com. On the left, click New > Folder. Enter a name for the folder. Click Create. Then, share the folder: Select the name of the folder in Google Drive.
"Share"
At the top, click Share.
Tip: You can also right-click the folder and choose Share. Under "People" in the "Share with others" box, type the email address of the person with whom you want to share - support@ateliermosaics.com

 

SHARE FILES FROM DROPBOX TO EMAIL: SUPPORT@ATELIERMOSAICS.COM


1. Sign in to dropbox.com, and find the file you’d like to share.
2. Hover over the file, and click the Share button that appears.
3. Enter the email addresses of the people you want to invite, and click Send. Or, you can copy the link and paste it into an email, chat, or whatever you’re using to communicate.

 

SHARE FILES FROM SHUTTERFLY

Sharing Albums
Go to 'My Photos' and select 'Albums' to view. Use one of the two following ways to share:

 - Sharing Album First Option
1. Hover over the desired album until the orange ‘Actions’ bubble appears.
2. Click on 'Share.'
3. Choose to share by email: support@ateliermosaics.com

  






  

 



 - Sharing Album Second Options
1. Click on the desired album.
2. Choose 'Share' from the menu bar at the top.
3. Choose to share by email: support@ateliermosaics.com

 





 


SHARE FILES FROM ICLOUD TO EMAIL: SUPPORT@ATELIERMOSAICS.COM


If your folder is in iCloud, you can share a link to it with others.
1. Tap or click Share in the toolbar on iPad or Mac, or from the Tools menu on iPhone or iPod touch.
2. Choose "Share Link via iCloud." ...
3. Provide the necessary information for the sharing option (such as an email address - support@ateliermosaics.com)

 

USE PCLOUD SERVICE - TRANSFER.PCLOUD.COM EMAIL: SUPPORT@ATELIERMOSAICS.COM


We’re using service transfer.pcloud.com state of the art encryption methods. You can send up to 5GB t, absolutely free.
First, you need to select files from your computer. Then, type your e-mail address and the recipient e-mail - support@ateliermosaics.com. Add some message, it will be encrypted too. The encrypted files will be uploaded to our servers and the original files will never leave your computer.

 

 

CREATING & SHIPPING & RETURNS

 

It takes -2-14 days to create a Mosaic for you, but please do not forget to add a few more days for shipping if you are going to order Printed or Framed Mosaic. Digital file doesn't require shipping since no physical product will be sent, you will get a JPG file attached in an e-mail message.

DIGITAL - 2-3 b/days* 
PRINT     - 10-12 b/days*
FRAME   - 12-14 b/days*
CANVAS - 12 -14 b/days*

*after receiving photos from you

Shipping to any other country can vary depending on the products ordered and the shipping destination. However, you always can order digital file which will be sent to your email, and print in the nearest photo studio.

SHIPPING COST FOR PRINTED, FRAMED, AND CANVAS MOSAICS
We offer FREE shipping WORDWIDE

RETURN POLICY
As customized items are, by law, not subject to returns, we usually do not accept returns when the items are neither faulty nor damaged. BUT we understand that each case is different so please get in touch with us via support@ateliermosaics.com if you have any problems with your received mosaic.
 

 

TYPES OF PHOTO MOSAICS

 

DIGITAL FILE
- Ships in 2-3 business days after receiving photos from you
- We recommend you to print the Mosaic in either of these stores - Staples or Walgreens. These stores have a very good feature on their websites which allows you to upload the photo, select a size, format, etc. And then pick up a printed photo on the same day.
- This is a digital product and NO physical product will be sent.
- Available sizes: 16x20, 16x24, 18x24, 20x24, 20x30, 24x36, 30x40 (Inch)


PRINT
- Ships in 3-5 business days after receiving photos from you
- Museum-quality poster made on thick and long-lasting semi-glossy (silk) paper.
- Paperweight: 200 gsm
- Triangular/rectangular boxes
- Available sizes: 16x20, 16x24, 18x24, 20x28, 23x32, 24x36, 30x40 (Inch)


CANVAS
- Ships in 5-6 business days after receiving photos from you
- Shipped in protective packaging and strong boxes to ensure no damage during transportation
- Mounting Kit included
- Canvas frames are made of FSC-certified wood. 
- Available sizes: 16x20, 16x24, 18x24, 20x24, 20x30, 24x36, 28x40 (Inch)

 

FRAME
- Ships in 5-6 business days after receiving photos from you
- Thickness: 20-25 mm
- Includes a hanging kit, to hang in both portrait and landscape orientations
- Shatterproof, transparent plexiglass
- Available sizes: 16x20, 16x24, 18x24, 20x28, 24x32, 24x36, 28x40 (Inch)

 

 

FREE SAMPLE

 Yes, requests for SAMPLE and changes are completely FREE and do not obligate you to make a purchase.

Mail To: support@ateliermosaics.com

 

CONTACT US

91 EDGEWATER PL,
EDGEWATER, NJ, 07020
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